Privacy Policy

Effective Date: March 14, 2026

Welcome to carlamoum.com (the “Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our Website or contact us through our services.

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form

  • Request information about buying or selling a property

  • Subscribe to email updates or newsletters

  • Schedule a consultation

  • Communicate with us by email or phone

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Property address

  • City and ZIP code

  • Any other information you provide in a message or form

We may also automatically collect certain information about your device and browsing activity.

This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral sources

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Provide real estate services

  • Send requested information about properties or market updates

  • Improve our website and services

  • Communicate with you regarding buying or selling real estate

  • Send marketing emails or newsletters (if you opt in)

You can unsubscribe from marketing emails at any time.

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve user experience and analyze website traffic.

Cookies may help us:

  • Understand how visitors use the Website

  • Improve website functionality

  • Deliver relevant content

You can modify your browser settings to refuse cookies if you prefer.

4. Third-Party Services

We may use trusted third-party services to operate our website and business, such as:

  • Website analytics providers (such as Google Analytics)

  • Customer relationship management (CRM) systems

  • Email marketing platforms

  • Scheduling tools

These providers may have access to certain information only to perform services on our behalf and are required to protect your data.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following situations:

  • With service providers who assist in operating our business

  • When required by law or legal process

  • To protect the rights, property, or safety of our business or users

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee absolute security.

7. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

To exercise any of these rights, please contact us using the information below.

We will respond to verifiable requests within the timeframe required by law.

8. Third-Party Links

Our Website may contain links to third-party websites, such as property listing platforms or external services.

We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

Carla Moumdjian
CA Real Estate Agent & Realtor DRE#02113437 Keller Williams Realty A.V

Email: realtor@carlamoum.com
Website: https://carlamoum.com